Privacy Policy

Who is JovialToys?

JovialToys, a company operating under the laws of India, is the entity responsible for the operation of www.jovialtoys.com. JovialToys specializes in providing a wide range of toys and related products to its customers through these Platforms.

What is this Privacy Policy?

This Privacy Policy, in conjunction with our Terms of Use, outlines JovialToys' practices and procedures concerning the collection, use, retention, and disclosure of information provided by Users and Visitors of our Platforms. We are committed to ensuring the privacy and security of your information and will not use your data in any manner contrary to the terms specified in this Privacy Policy. By accessing or using our Platforms, you are acknowledging and agreeing to be bound by this Privacy Policy.

Why this Privacy Policy?

This Privacy Policy is published pursuant to: 

  • Section 43A of the Information Technology Act, 2000; 
  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”); and 
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. 

This Privacy Policy sets out the type of information collected from the Users, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom the Company shall disclose such information.

What type of information is covered by this Privacy Policy?

This Privacy Policy applies to information collected and processed by JovialToys, including the following categories:

  • Personal Information: This includes data related to Users (both adults and children) that can reasonably identify them. It may encompass details such as full name, contact numbers, email addresses, gender, and date of birth.
  • Sensitive Personal Data or Information: JovialToys may collect, receive, store, transmit, or process sensitive personal data or information, including but not limited to:
  • Passwords
  • Financial information (e.g., bank account, credit card, debit card details)
  • Physical, physiological, and mental health information
  • Sexual orientation
  • Medical records and history
  • Biometric information
  • Any data falling under the categories specified in applicable laws
  • Please note that publicly available information or data provided under specific legal requirements, such as the Right to Information Act, 2005, or any other applicable laws, is not considered sensitive personal information.
  • Children's Personal Information: For children, we may collect information such as their full name, gender, age, and date of birth, which is used for purposes like sending communications related to play events or marketing communications.
User Note
  • As a condition of using our Platforms and services, Users are required to accept our Terms of Use and, by extension, this Privacy Policy. Users who do not agree with any provision of the Terms of Use or this Privacy Policy are advised not to accept the Terms of Use and may choose to exit the Platforms.
  • While browsing our Platforms, Users are not obligated to provide personal information, except when they decide to use or sign up for our services. All information voluntarily provided to JovialToys, including personal and personally identifiable information, is at the User's discretion. Users have the right to withdraw their consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use.
  • Users can access, modify, correct, and remove their data, which has been collected during their use of our services. Any concerns related to the information shared with JovialToys can be addressed to our grievance officer as specified in clause 8 of this Privacy Policy.
  • For service use and product purchases, Users may be required to provide payment information, such as credit card details, through our third-party payment gateway providers. This information is used solely for billing and payment processing, and JovialToys does not participate in the verification of financial information.
  • Personal information, personally identifiable information, and financial information may be collected by JovialToys for various reasons, including:
  • User identification and support
  • Product management and service improvement
  • Ongoing service provision
  • Compliance with legal and regulatory requirements
  • Technical issue resolution
  • Collection of payments
  • Promotional communication
  • Customization of the user experience
  • Detection and protection against errors, fraud, and other unlawful activities
  • Enforcement of the Terms of Use
  • The financial information collected by JovialToys is processed through secure digital platforms provided by approved payment gateway providers, ensuring compliance with relevant security standards. Users are advised to exercise caution when providing personal or financial information online due to potential security breaches.
  • When Users visit our Platforms, we automatically receive certain information, such as the source website's URL, the destination website's URL upon leaving our Platforms, the IP address of their device, operating system type, web browser used, email patterns, and the name of their internet service provider. This information is used for analytical purposes to improve our services and is not linked to individual identities.
  • JovialToys uses temporary cookies to store certain data but does not store personally identifiable information within these cookies. Information collected by JovialToys, which does not personally identify Users (such as browsing patterns), is used for various purposes, including technical administration, user management, research, development, and other activities.
  • Users can configure their web browsers to delete or disable cookies. Disabling cookies may impact access to certain areas of our Platforms.
  • JovialToys does not control the privacy practices or policies of websites linked to from our Platforms. Users should exercise caution when visiting external websites.
  • JovialToys may access, collect, monitor, and store location data when Users visit or use our Platforms. This information does not personally identify Users.
  • Telephone call records with Users may be maintained by JovialToys for purposes such as administration, research, development, training, business intelligence, and User support. Such records may be shared with third parties when required by law or to facilitate the provision of our services.
  • JovialToys may conduct surveys and contests to gather information about User preferences. Participation in these activities is optional, and responses are kept anonymous. Demographic information collected is used to enhance our services and customize the User experience.
  • Testimonials and reviews provided by Users on our Platforms may be reproduced and published by JovialToys, along with the User's name and location, on our website and other platforms. JovialToys reserves the right to edit or paraphrase these testimonials and reviews.

Visitors Note

Information Collection from Visitors
No personal information or financial information is automatically collected from any visitors of the JovialToys website ("Visitor") who are merely perusing or browsing the website.
Visitors are required to read, understand, and accept the privacy statements set out herein. If a Visitor does not agree with these terms, they must leave the website immediately.
Transition to User Status
A Visitor becomes a User when they willingly submit any personal information or financial information to JovialToys through any means, such as email, telephone calls, or while availing or signing up for our services.
All such Visitors will be treated as Users for the purposes of this Privacy Policy, and all the statements in this Privacy Policy shall apply to them.
Clearing Cookies
Visitors are encouraged to use the "clear cookies" functionality on their browsers to ensure the clearing or deletion of any temporary cookies installed by JovialToys.
JovialToys cannot guarantee the behavior of the equipment of all Visitors in this regard.
Access from Outside India
If you are accessing the JovialToys website from outside India, it is your responsibility to ensure that your access does not breach or violate any local or national law applicable in your location.

Children Information

We take children's safety online seriously. When registering children for access to a range of services, including content and games on our website, this registration is either done by parents themselves or under the guidance of an individual above 18 years of age.

We do not willfully collect, use, or process personal information from children who might access JovialToys without proper parental consent.

Parents or guardians are asked for explicit consent and are made aware of the personal information we collect, store, use, and process regarding their child.

We comply with legal requirements by obtaining parental permission before collecting, using, and processing a child's data and before sending information related to our products and services to children.

Parental Consent
Parents need to give explicit consent by clicking on the checkbox and reading through the Privacy Policy and Terms and Conditions, confirming their agreement to the services provided by the Platform.
Parental Choices and Controls
Parents or guardians can refuse to allow JovialToys to use and collect further personal information of their child at any time.
Parents or guardians can request the deletion of the personal information collected in connection with their child’s account from JovialToys’ system at any time. Please write to us at Support@jovialtoys.com for any such requirement.
Deleting a child's records may result in an account, membership, or service being unavailable to the child in the future.

    Data Retention Policy

      JovialToys retains your personal information only as long as we have your consent and/or as long as you are registered on our Platform, and as required to comply with applicable legal and regulatory requirements.

      Data retention is reasonably required for the purposes mentioned hereinabove and/or otherwise permitted or required by applicable law and/or regulatory requirements.

       

        Opt-Out Policy

          JovialToys provides all Users with the opportunity to opt-out of receiving non-essential, promotional, or marketing-related communication from us or our partners. These settings can be found on the JovialToys website.

          If a User wishes to remove their contact information from all our lists and newsletters, they can click on the "unsubscribe" link or follow the instructions in each email message. Alternatively, Users can contact us at Support@jovialtoys.com.

          We reserve the right to limit membership or discontinue the service based on the availability of required information. All Users will be notified by email prior to any actions taken.


            Feedback Or Concern

              For feedback or concerns, please contact our Grievance Officer at:


              Email Address: grievance@jovialtoys.com

              Contact Number: 9650646719

               

              Cookies Policy

              A cookie is a small information file that is sent to your computer or device when you visit our

              We use different types of cookies, including strictly necessary cookies, performance cookies, functionality cookies, and targeting cookies, to improve your site experience and provide relevant content.

              You can change your browser settings to prevent cookies from being stored without your explicit consent.


              JovialToys - 16 October 2023